Delivering
User Experience
Championing users needs through scoping, analysis, design and delivery
Brand development
Creating connections between products, companies and their customers
Print and publishing
Creative print design and corporate report publishing
Case studies
Census 2019 rehearsal Office for National Statistics
Service and UX design for the census 2019 rehearsal in identifying gaps in task flows between multiple touchpoints a user undertakes to reach their goal.
Key deliverables include the need for inclusivity and allow users to respond independently to the household survey
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MOT Testing Service Driver and Vehicle Standards Agency
Leading the design in delivering improvements to user journeys and interactions within the MOT testing service.
Providing leaderships, guidance and support of UX design based on research evidence and data, define user stories and their acceptance criteria with Product Owners and Business Analysts that are deliverable and focused on the user needs to meet their goals.
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